Need help and support? Head over to Discord or email firstname.lastname@example.org.
For major issue it's best to send an email for support with your game player log.
If you can launch the game and get into the settings, click the open logs button and it will navigate you to the folder.
Look for Player.Log.
Unity documentation https://docs.unity3d.com/Manual/LogFiles.html
Go to AppData LocalLow and navigate to Cookie Dragon Games.
C:\Users\Dragon\AppData\LocalLow\Cookie Dragon Games\Twokinds Online\
~/Library/Logs/Cookie Dragon Games/Twokinds Online/
Send an email to email@example.com with the file attached so we can better solve the the techincal issue.